Production Assignment

Dhawal Singh H11015 Production Management: Comprehensive Assignment 1.0) Service Operation : pizza pie Delivery Methodology Used : The service operation I wee chosen to describe is the pizza talking to process. To depart a practical perspective of this process, I visited the Dominoes pizza progeny where I observed the various processes regard in the delivery mechanism. To describe this process I will treat the Pizza outlet as a shop floor. Shop storey Layout Shelf containing chou samples Soft Drink vending machine baking hot area Washroom Packaging area delivery shelf Service stage and client invoicing Gate Customer lounge Electronic display Dhawal Singh H11015 a) Process The process involved to prepare and deliver the pizza follows a chronological chronological sequence Order Placing 1) Customer visits the outlet and picks the leaflet containing the menu. He customizes his severalize by choosing from the various varieties of pizzas available. Upon cursory glance I came across 25 varieties of pizzas available (both veg and non veg). The customer has a choice of customizing his come out by choosing his/her preferred toppings. He can also have a combo offer which offers a soft make happy or a chocolate cake with the pizza at reduced prices.

The customer can also avail a discount coupon which he might have received in precious visits to the outlet. 2) After choosing his option, customer queues up at the service give snack bar and places his/her order. He makes the payment and receives an posting containing the order number as well as his bill. 3) The counter person feeds the order details in the software and the places the order in the waiting queue. He also assigns the waiting clock time to the customer. Pizza Preparation Process 1) The rolled dough of an entrance size is chosen from the shelf containing the dough samples 2) The unprepared dough is rolled and a cutting machine is used to get the crust of an appropriate shape 3) The baking area contains a series of... If you want to get a full essay, order it on our website: Orderessay

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